New Peplink 580 is not booting up

We have brand new Peplink 580 and the display shows that its not booting up. Its only shows dubble dash. I hade it standing like that in over 20 minuts. Can I some how reset the 580 on the switches?
Or do you have any other advice?

Best regards

Please open a support ticket and allow support team to check on this. This is not a expected boot-up times & message.

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