Sorry, forgot to mention that the Dashboard is showing “No Device Detected” and when I select “details” I see this error: SIM Card A IMSI (No SIM Card Detected).
I currently have an ethernet cable connected to the WAN port, so I am able to get out to the internet without the SIM working.
Hi Jeff, that is the correct firmware. Please make sure you have inserted the SIM properly and that it is indeed active on the VZW network. If the SIM card has not yet been provisioned you will need to call VZW and give them the IMEI of the BR1.