I have a Pepwave Surf Soho that I use with an At&t Mobley device. I’m not super tech savvy. I bought the NHL TV all access package and am living in hell with being blacked out constantly because of changing IP addresses. I know the devices like Mobley bounce off different cell towers. This is causing the problem.
I connect my Mobley to the Soho and then all my devices to the pepwave network. Is there anyway to assign static ip addresses to devices on the network to make it always show my actual location? NHL TV will not override the blackouts anymore. I paid for the whole year and am now getting shut off. They refuse to give refunds.
Is there any way to change settings so my wifi network has a static ip to show to nhl tv?
I assume AT&T is not willing to give/sell you a static IP address? (As a side note example, Verizon provides static IP addresses for all the SIM cards on an account for a flat, one-time fee of $500.)
This may be a bit of overkill, but one way to get a static IP address for your setup is to establish a Fusionhub Solo on a virtual server, such as AWS, Vultr.com or the like. It is relatively inexpensive (a vultr instance would work at $5/month, incl. a static IP address) and easy to set up.
In such a scenario you would route your traffic from the SOHO through the fusionhub instance (across a pepVPN connection), and all your traffic would be through a single, static IP address.
A possible challenge is that such cloud-based servers are blocked by a number of services (e.g., Netflix) considering them proxies that can avoid regional limits (e.g., using a US-based vultr server to provide a VPN with US-specific programming to users in Europe).
In your case you have to make sure that NHL TV is OK with providing their service to such an IP address.
Thank you for the suggestions. I will definitely check into Fusionhub Solo. As I understand the NHL system my IP address has to show me in the correct zipcode. So bypassing their BS might be hard.
Since I am using a device designed for motorhomes and rv’s my guess is there is no chance of a static ip address from AT&T, but I have not officially checked yet. I would not be willing to pay $500 for a static address. I paid for the right to watch the games and now they are denying me their product because of my limited choice for internet service. I like hockey, but frankly not at that cost.
The static IP of a cloud instance will be associated with a location. E.g., a vultr.com instance IP address we’re using will be identified as located in San José, California. So no matter where my Peplink router is, traffic from that router to the world via the fusionhub instance will be deemed to come from San José.
Which is why a number of services block such instances, since they don’t really know where the user is located.
Once I have a VPN how do I route my Soho through the vpn so all my devices go through the vpn? I have access to a vpn and if that one does not work there are 2 or 3 others suggested by other hockey fans that seem to work. But I do not have enough knowledge to figure out how to route the internet signal from my Mobley device which goes through my pepwave Soho to which all my devices are then connected.
Can you direct me to some instructions, or provide the steps yourself?
It sounds like what you have tested are VPN connections from your computer. Your other devices (and the SOHO) will not be aware of those tunnels.
To get all your devices to work through a VPN you set up a VPN connection between your router (the SOHO) and the remote VPN server. Some Peplink routers offer IPsec VPN router-router connectivity, but I don’t think the SOHO does that. Instead you employ Peplink’s own PepVPN technology, in which case the steps are:
Register your SOHO with InControl2 ($29/year, I believe). That provides a ton of management services that may (or may not) be useful to you. But in particular it provides for extremely simple VPN management, hence this step.
Get a virtual server instance (AWS, Azure, Vultr.com - there are many providers) after making sure that you get a fixed IP address with the instance and that their IP addresses don’t get blocked by your streaming service of choice (NHL TV).
Install FusionHub Solo (free license through InControl2) on the instance (it is real easy, recipes have been posted elsewhere on this site).
Use InControl2 to establish a VPN connection between the FusionHub instance and your SOHO (a matter of clicking a few times - easy).
On the SOHO set “send all traffic to” to the PepVPN link you established in (4).
