Moving device from InControl account to another


#1

Hi,

We’re trying to move a BR-1 from one InControl account to another. We’ve removed the device from the first account, but keep getting an “already added” error when attempting to add to the second account.

Any ideas?
Thx.


#2

Hello,

That should have worked, appreciate if you could provide the SN and the name of the organization that you are wanting it added to. Feel free to send the information to support@peplink.com