Max Transit Duo - Solid Red Light

I just got my Max Transit Duo LTEA and the status light has stayed at a constant solid red light.
I have tried different outlets since I am using the AC Power Adapter and still no luck.
I am just not too sure what else I can do at this point or if I have a bad unit.

For Red LED Status light, please open a support ticket to allow support team to check on it,

https://ticket.peplink.com/ticket/new/public

Potential is a bad unit

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