Max Transit Duo 2.4 WIFI WAN drops internal WIFI SSID

Product Discussion Pepwave MAX
#1

I have a Max Transit Duo and I’m using 2 different sims which everything works great. My internal wifi is fine and I don’t have issues with it. I can even use the 5GHz WIFI WAN and all is still good.

However, if I enable the 2.4GHz WIFI WAN, it kills my internal WIFI. It stops broadcasting the SSID and my devices lose connection until I disable the 2.4GHz WIFI WAN then the SSID pops back up and everything is fine again.

I am on the latest 8.1.1 but I have had this problem for probably the last 3 or so versions that I was aware of. I have reset my transit and stared from scratch. I don’t have anything unusual for my AP config.

Any help would be appreciated.
Thanks!

#2

Hi @jhardin80,

I would suggest to open a ticket so our support team could take a look at your device. You can create a ticket using this link:
https://ticket.peplink.com/ticket/new/public

#3

What channel is the wifi-wan source on? Hard code your client wifi channel to the same and see if that improves things.

I have found that auto-channels is problematic combined with wifi-wan.

#4

You are saying make my Wifi WAN channel and AP 2.4GHZ channel the same on the transit? I set both to 6 and 11. Still does the same thing. Thank you for replying