Max HD2 Cellular Connectivity Issues - Europe

[TK_Liew]

You may refer to the troubleshooting steps below in future for cellular related issue.

Pepwave BR1 - Cellular Firmware Reinstall

@kenichiwa, please help open ticket. I understand your pain. Certain recovery can be done by tech support. We do have US support team to cover your timezone. Cellular firmware recovery is not straightforward. In fact, not every of your cases is related to the cellular module. Below are the steps I provided in the ticket which allow you to do the problem isolation. Ensure the SIM card is tested and working fine with another cellular router at the same location. If it is not a new SIM card, ma…

I notice you have opened ticket. Our technical support will follow up with.