Hello @Todd_Barry,
Reach out to the team at Rising Connection on Monday, and we’ll see what they can do to get you connected (Phone or Web enquiry from here https://rising.au/product/br1-pro-5g).
Have a good weekend,
Marcus 
PS, same response posted at BR1 Pro 5G - New Variant with X65, PoE In, and Edge Computing - #9 by Todd_Barry