Verizon has some issues and is really trying to make it difficult for residential customers to activate commercial devices. I just went through this know from my experience that they openly support these devices with their post paid services but not on their prepaid offer. In addition, if you already have an account and attempt to add one of these to your account it will show as not compatible. However, if you call they will be able to validate it and get you a SIM so you can activate and connect it.
There is one way to get it to recognize the IMEI,
- Start up a fresh browser with cookies cleared
- Navigate to verizonwireless.com
- Drop down the plans tab and select single device plans
- Select Bring your own
- Select “Switch Now”. Do not select “I’m with Verizon“
- Enter your IMEI and get this screen.
I have the LTE-A version but both are certified.
Oh, and it works fine on a prepaid plan but you need to activate the SIM on a supported Jetpack first.