Hi there,
after 2 weeks of normal working. Max BR1 LTE, equipped with 2 Vodafone Italy SIM card, does not detect SIM card anymore. Dashboard reports “No device detected” for both SIM.
Trying to reboot 3 times but didn’t work. I had to manually remove power supply and re-plug again. This worked.
Today I have the same problem and I’m going to phisically restart the system.
Ok, thank you. How can I get a copy of that firmware to test it? I have 100 of the Max BR1 running 6.1.2s49 build 1771, 9 of them stop detecting SIM in either slot A or B after 7 months in service. The engineering team has been working on this since July 2014 and no solution yet maybe their not aware of this possible fix. Please note, I started having this problem before and after my current Firmware version.