Losing power won't send notification from portal

I’ve set my Balance One peplink device in to the Incontrol2 portal and everything seems to be working fine except for when I completely unpower the device, for testing purposes, the portal does not send any notifications to email that both links are down. Did I miss something somewhere to click to make sure that it sends a notification email?

I would check your group settings to ensure that you have enabled email notifications as by default these are turned off. Click on a group>Settings>Group Settings; you will see E-mail Notifications settings there.