Let me try this again

[Cable17]

@Greg_Sousa

Your tone is not helpful. It turns out this device was stolen form a technician’s work truck, so returning the device “immediately through eBay” would have simply served to put the device back on the black market.

Well I take offense to your comments, I did not buy something illegally, and the company you claim to have bought the device from would not have sold it over the “black market” after you flagged it as stolen. They are a reputable reseller company, and if you are flagging something, why wouldn’t they have approached the original company the product was surplussed from.

Anything you are buying anything off eBay to save money is not “helpful.” You could have just purchased the a device from a Peplink originally, and saved yourself time, money, and shipping of an old model back to the original buyer.
https://www.ebay.com/help/policies/prohibited-restricted-items/stolen-property-policy?id=4334&st=3&pos=2&query=Stolen%20property%20policy&intent=bought%20stolen%20item&lucenceai=lucenceai&docId=HELP1214

@Greg_Sousa

Thanks to another comment in this thread, I was able to reach out to Peplink. They determined the device was indeed stolen, and at the owner’s request, they provided me with an address for the rightful owner of the device (who took delivery of it this morning).

The fact that you have now had someone that is a not a Peplink employee, but a distributor or reseller track everything down is asinine, and disconcerting. I feel that they have overstepped their boundaries in terms of service.

Why should one entity be able to access records from Peplink to be able to track sales for another entity?

Peplink Privacy Policy

It does not say that a distrubtor/reseller/partner/etc, should be able to have access to this information in any way shape or form… Its not mentioned, but that does not mean it is true…

This is a huge discrepancy and would violate multiple security issues with the companies that I work with. Never have I had a distributor voluntarily given out private information, even despite something be stolen, they would take the device themselves and then return it to the company they sold it to.

@MartinLangmaid

I had a UK Peplink partner call me recently who had bought a device online (ebay) from the US and needed to track down the owner to get it released from IC2.

I trust this partner - known them for a long time, upstanding member of the Peplink community, Honest as the day is long. He showed me his proof of purchase from an official well known recycling / refurbishment company.

FYI this is from another thread, basically referring to this post. If you already were a partner, why didn’t you just buy a BR1 device from Martin instead of posting this and then complaining that you purchased a stolen item, and someone called you out on it…

Very conflicting accounts of the situation. The fact that no one knows who actually owns the equipment anymore because of this situation is humorous.

I hope you atleast got your money back…

Tagging Peplink @WeiMing, @sitloongs to clarify, whether or not a partner/distributor/reseller/etc., should be able to gain access private sales records of devices, and be able to therefore contact the company to figure out the device availability.