Let an external users to ping my Pepwave Max HD2

Hi, one of my client would like to ping my pepwave Max that is inside their network and make sure that the router is up and running. I tried to find this on the manual but seems like there’s no such thing. Can anyone help?

Hi cymaknova,

The LAN and WAN IPs of the device should reply to ICMP ping requests by default. To ensure the WAN IP will reply you can check the WAN connection settings to ensure the setting is enabled as shown in the screen shot below.

Please let us know if you have any other questions or would like additional clarification.

Thank you cymaknova.

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