Hi, we have a Balance 30 with three WAN connections. Through one of them we port forward the L2TP/PPTP ports to an internal VPN server. For the last few weeks we have had an external site sustain 1-3 PPTP VPN connections transferring perhaps an average of 500 kbps out. In addition to these connections we’ll have 1-3 other VPN users make periodic short term L2TP connections throughout the day/eve. During these last few weeks the Balance 30 has been getting into a state where it will not properly forward new connections to the ports and we have to manually reboot it in order for our users to be able to connect their VPN clients. The router doesn’t completely freeze and still seems to have most functionality when it gets into this state, at least in the short term.
Originally I had it running firmware 6.3.1 but downgraded to 5.4.9 to see if it made a difference. It did not – they both require reboots every few days.
Is this a known issue and is there a workaround? Is this something that could affect other Peplink devices? We actually need to upgrade our router later this year for increased bandwidth and I don’t want to get another one that has this kind of issue. Thanks in advance for any help!