I have a Peplink Balance 380 HW 6 with latest firmware (6.3.1), i have probe in my incontrol management and working fine before. But start yesterday its show offline in my incontrol.
I also tried to ping ra.peplink.com & ac1.peplink.com result shown successful. No issue.
Any idea on this? showing offline in my incontrol even still under warranty. Thank you.