Incontrol2 - Remote Admin Max BR1


I have been using Incontrol 2 to remotely configure our MAX BR1 devices for sometime.
Recently I have not been able to connect via remote admin.
I have tried IE and Chrome. Still can not connect.

My devices are active in Incontrol2 but can not connect to ANY device.



If you are on a Private Network please make sure TCP/UDP 5246 is open outbound from the device. Thanks


How do I do that?
I can see the devise on in control just can not get back to it to remote admin

Get Outlook for Android


Whoever set up your Private Network is blocking outbound TCP 5246 from the device