InControl2 on ESXi

cckhaw · July 23, 2018, 3:22pm

I have an new InControl2 up and running at https://incontrol2.attrelogix.com but user cannot login, hit the error below…please help. Thanks

aldwinaldwin · July 23, 2018, 5:04pm

Please send the DeviceID that you find on the Control Panel to [email protected]. They will provide you a demolicence.

cckhaw · July 23, 2018, 6:54pm

Just sent email, please review and provide license, thanks.

cckhaw · July 23, 2018, 7:16pm

license applied, but still getting the same error, can you help?

aldwinaldwin · July 23, 2018, 7:21pm

It seems to be working now. Otherwise please try Ctrl-F5 or clear cache.

cckhaw · July 23, 2018, 7:27pm

No, it doesn’t work. I’m using “Private Browsing” mode, should not be cache issue.

Michael · July 23, 2018, 7:35pm

On the control panel, I find you have the option “Only Allow MSP Administrators to Create Organization” checked. I suspect you’re logging in not as an MSP Administrator. That’s why you see the problem.

cckhaw · July 23, 2018, 7:39pm

OK, thanks for the tips, it seems to work now.