InControl2 E-mail Notifications - Buffering and Escalation

Currently buffering (offline for more than) and escalation is only available on the Device Offline / Online category.

Can we get buffering and escalation added to the WAN Down/Up and SpeedFusion Down / Up categories as well? We have customers that want to monitor SpeedFusion Down / Up but don’t want to get e-mails when they cycle power at a station (a regular activity), etc…only if it is truly down for over 10 minutes for example.