InControl Down?

I see more than half my customers show down in InControl including my 20X. I’m definitely not down so I assume there must a problem with InControl? I think this happened last week too. If Peplink support can confirm this I would appreciate it.

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Same here. What is going wrong?

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Hi
We also experienced Down devices in IC2.
Can we know the reason why this is happening

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Same here, last 2 hours

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Hello @Tom_Kinney, @Shabil_Veeran, @Joel_Iguiban & @Peer_Mohamed,
I can assure you that the Peplink InControl2 team are aware of this and looking into it.

As a Peplink Partner, we are observing that systems, though showing as offline, are remaining operational in their last know state; it is just the system status updating within InControl2 that is having an issue.

An update will be made available in good time from the Peplink team.
Happy to Help,
Marcus :slight_smile:

It was working earlier. But now the cloud features like captive portals stopped working. The complaints are accumulatin.

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Looking service resume schedule.

Please follow the IC2 service interruption status here :
https://forum.peplink.com/t/incontrol-issue-tracking-page/63da5be375d23f666479db8f/5

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