Incontrol API not reporting new data since the 19th

Product Discussion InControl
1

Has anyone else (not that a lot of people use the API) noticed that the API is returning all zeros for usage starting with 12/20?

2

Can you please send your request to [email protected] for the team to further check ?

Please include the following info your request for the team to start the investigation:

  • Device serial number
  • API parameters that get zeros usage.
3

It appears that engineering may have fixed this issue last night. I had also opened a ticket with them. right now it appears to be reporting all data

4

Thanks for the update!