Incontrol 2 device is showing offline

Product Discussion Pepwave AP & Surf
1

I have a surf on the go router. I have registered it and it is listed in the incontrol 2 app. It is showing as offline.
I am connected to it but it is showing as offline. What do i need to do? I would like to see the bandwidth stats.

2

Would you please open a support ticket here for support team to check ?

1 Like