I am having problems with the captive portal administration.
The Splash page is not shown when the user come back to singed in.
Please help!
Hi,
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Are you using latest firmware version? If not please download here.
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Can you share the Captive Portal settings?
Hi,
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May I know how many SSID you have defined in InControl2?
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Each SSID also assign to different VLAN?
- Just one.
2 Yes it is.
Hi,
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Have you made any changes on InControl2 Captive Portal before this problem occurred?
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Please open ticket for us to take closer look if problem persist.
Yes, I made some changes and reboot the router.
Hi,
I am doing internal test to replicate your problem. I will revert if any finding.
Hi, today I tried to connect to the wi-fi and did not work, no splash page and no internet access, I have to reboot the system to operate.
I still having problems with the mobiles devices.
Hi,
I noticed you have opened a ticket for the similar case. We will follow up your case in ticket since we have better visibility there.
Thank you.