how to determine serial number from incontrol2
Sorry but I do not understand the question. In order to use InControl2 you would have needed to enter the serial number to begin with.
I want to raise a case, i’m not at the loccation where my ap is. How can I
determine the serial number?
If you already added the device to InControl 2, you can find the serial number of that device by clicking on that specific device in your InControl 2 group.
You will get the following information after clicking on it.
I blurred out some information for privacy reasons.