Hi we have a handful of Pepwave MAX BR1. They are all connecting by cell phone network. I’m using the following rest api GET request to get some information from them:
/rest/o/{organization_id}/g/{group_id}/d
Some of the devices have an ‘interfaces’ dictionary, some of them don’t. How can I get it so that all of them give this information?
Thanks!
Device Interfaces info is a on-demand information retrieve from the devices upon the API client sent the request. If the info is no available yet , IC2 will return without the Interfaces info. Normally subsequent API client request should manage to get the info. Would you please help to further confirm this ? If this is not the case, please open a support ticket for support team to have a check.
It turned out that the interface information (and other details) were not showing on all units because the InControl group had Low Data Usage Mode enabled.
This disabled Live Data sharing with InControl on the devices.
The GET API request therefore did not return all information.