I received my new Balance 380 unit yesterday. Surprisingly I found the firmware was not upgraded.
Still it shows 5.3.12. In this no Speed fusion option.
In order to upgrade the firmware, I down loaded the configuration file and uploaded. Then I tried to upgrade the firmware option. It shows there is no up grade available.
In order to upgrade manually, I downloaded the image file of version 5.4.7. Selected file for upgrade. While the process, it shows upgrade is failed.
Please advise what to do now.