Thanks in advance to those who devote their time to help through this channel.
I have just purchased Balance One here in Brazil, and when performing several tests mainly for the signal drop situation, I noticed that when disconnecting the cable from the Wan1 network it transfers perfectly to the mobile network, but several times when connecting the cable back , my streaming fails and takes around 10 seconds to return. The same happens in the mobile network, when unplugging the usb modem the streaming follows perfectly the wired network, however sometimes when connecting the usb modem back the signal dropped for a few seconds until normalized. Is there anything I can do to avoid this failure that only happens when reconnecting the network?
Thank you very much.
Hi @Adolfo. What you are may be seeing is the time the router takes to successfully perform a health check. You have full control over those parameters – the interval of the check and the number of consecutive “passes” required before the connection is marked “OK to use.” The router will not knowingly send packets down a “black hole.”
You’ll also want to make certain your outbound policy is optimized – Network → Outbound Policy.
Peplink has a technology, SpeedFusion, that can literally avoid any “drops” whatsoever --.https://www.peplink.com/technology/speedfusion/. This is an option on the Balance One but works splendidly when employed.
Good morning Rick and thanks for the feedback. I confess that I’m suffering a bit in these adjustments issues, peplink is something very new for me, but of all the equipment that I looked for sure this was the best.
Following your tips, the first step I disabled the Health Check, the first view happened to give a little less problem when returning with the wan network. The second step was to modify the exit rules, I tried the Fastest Response Time option, it practically zeroed the problem, but it still happens when I remove the 3G modem soon after the cable connection has been reestablished. The impression I have is that by taking over the modem connection, the peplink is no longer returning to the cable when it is reinserted.
Hi. Well, it appears you are “part way there.” 
The fact that when you disabled the health check tells us something important. But I’d not advise removing it completely. Rather, optimize the two variables for your situation. It really does serve a useful purpose.
It is not entirely clear to me exactly what the problem is vis-a-vis the modem. (It’s not your inability to explain.) Would you state exactly what you are doing to cause the issue – step-by-step? And, what happens at each step? (Maybe someone else here has a clearer picture than do I and can chime in …)
Rick, in short my problem is like this, I’m doing a transmission via webstreaming … When I disconnect from Wan1, my streaming continues normally through the mobile network, when I connect back to the Wan1 network and disconnect the mobile network, the streaming dropped by 8 or 10 seconds until the Wan1 network takes over. Can I explain it better?
OK. Got it.
Will you do this little test? … Do the exact same connection/disconnection routine but open a window on a LAN client and run a continuous ping to a reliable host out on the internet somewhere. How many pings are lost in the transition going both directions – wired to 3G and 3G to wired?
And, are you streaming in or outbound?
Rick, following his guidelines on pinging, I believe I made some interesting discoveries. The first is that by running the ping for example in the site www.dacast.com there does not exist a connection drop in the exchange between the networks. The drop occurs specifically between my streaming software (vmix), and the streamin server (Dacast) I believe that when switched between WAN1, WAN2 or 3G networks, streaming loses
for a fraction of the time authentication to the server, and the time it takes to check the authentication is enough for this connection to drop and take more than 10 seconds to return. I hope I have managed to explain.
Hi @Adolfo. Your explanation is clear. Would it be safe to assume that the connection drops you experience would not be a L2 issue and thus not an issue with the Peplink router, I wonder?