Dynamic DNS on surf soho for webserver & VNC behind ISP router

[sitloongs]

@Dan_Ran,

I had removed the the screenshots share in previous post due to the license info & device SN shared in public.

In-order the FusionHub can connect to IC2, can you please check the front end firewall is not blocking any traffics for the IC2 ports & IP addresses ?

Peplink Cloud Service Public IP Address List

In a situation where you have a firewall between the Peplink/Pepwave device and the Internet, you might not be able to access our cloud service such as InControl. Get through this, you need to add our cloud service IP addresses into the firewall allow list. Peplink servers’ IP addresses and services in JSON file format can also be downloaded from: https://download.peplink.com/resources/ip_addresses.json The JSON file allows you to download and process the list programmatically. You may also …

If the traffics is not blocked, please open a support ticket for support team to check.
https://contact.peplink.com/secure/create-support-ticket.html