Downgrading to 6.2.1 build 1757

Product Discussion Pepwave AP & Surf
1

I am currently running 6.3 build 1967 on one SURF and 6.2.1 build 1757 on the other one. I have had nothing but trouble with the box running 6.3 with it dropping the WAN connection and even though I have logged a trouble ticket I have not received any satisfactory answers.

Given that my second SURF seems to be stable, I would like to downgrade the firmware of the one running 6.3. Can you please point me to the 6.2.1 build 1657 image?

2

Hello,

If you could provide the ticket number I can check into it and as well as to provide the 6.2.1 firmware there.

3

I sent you a PM

4

Hello williard,

I have not received a PM message yet, if you could resend.

5

“Jarid Petermann has exceeded their stored private messages quota and cannot accept further messages until they clear some space.”

6

Nice catch, feel free to resend.