Don't upgrade your MOTG units to 6.1.2 build 1550!

Product Discussion Pepwave MAX
21

Hi,

Please open ticket for us to check further.

22

I think I have several tickets open with you guys on this issue. But I’ll open another.

This effects 100% of my units.

23

Hi,

Could you share the tickets that you have opened so we could have mode information to address the issue.

Thanks and regards.

24

Ticket #746779
Ticket #745569
Ticket #741203

And the new one is: Ticket #746844

25

Hi,

Appreciate if you can help to response tickets above then we will follow up from there.

26

They seem to have fixed the problem!

27

Hi Guys

Just want to find out if this problem has been resolved because i’m having the same problem and it’s bringing my entire network to it’s knees.

Any help would be appreciated. What is the solution?

28

Hi,

In reviewing the tickets associated with this thread, and assuming your problem is similar, the problem was resolved with a firmware fix. Note there are currently two hardware builds out there for MOTG, make sure you choose the correct one. You can see what HW build you are on by going into your Web Admin and clicking “Status” and looking below at the “Hardware Revision.”

If you have a MOTG HW1 you can upgrade to 6.3.3 here → https://download.peplink.com/firmware/motg/fw-maxotg-6.3.3-build2252.bin

And if you have MOTG HW2 you can upgrade to 7.0.0 here → https://download.peplink.com/firmware/motg/fw-maxotg-7.0.0-build2445.bin

29

Thanks that is a great help i will test it later today and get back to you.

Kind Regards

Renaldo van Staden
Eazytech | Owner
+1 (954) 225 6858