Does renewing Primecare grant more Speedfusion Cloud data?

I recently renewed primecare for my 20X. Am I correct in thinking that this should also grant me a SFC top off? I am unable to activate SFC.

Also, I bought the VPN client and used it for a while, but that has now disappeared. InControl shows that I have purchased this feature, but it is not reflected in the local management page.

Please help to open a ticket for us to check.

Thanks.