Do Peplink and Pepwave MAX support 3G connections?

I saw USB ports on the devices and just wanna make sure it works!

Peplink Balance 20/30/380/580/710/1350 and Pepwave MAX support 3G connections. Please refer to the following page for a list of supported modems:

If your modem is not supported yet, Peplink support team will take a look at the issue and try to make it work via the remote assistance service. To do so, please create a support ticket with us at:


I had issues with a ZTE 3g modem indicating it was connected but not passing traffic, after opening up a trouble ticket, and enabling remote access, they created a custom firmware, now the 3g modem works fine. So there is hope if your modem doesn’t work when you first connect it to the usb port.