Diagnostic Report is missing on Peplink Balance WebAdmin

Unable to obtain Diagnostic Report from the dashboard. Does anyone know why this happened and any solution to get diagnostic report back?

@waynetan, I have removed your screenshot as it contains sensitive data “S/N”.

However, I noticed a support ticket PST#20090140 has been created for the same request. Let’s follow up in ticket for better management.

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Hi Chun Fatt,

Thank you very much of your prompt reply.
If necessary, how can I hide or remove my post then?
The “delete” icon doesnt seem work to remove this port…

Seems like I able to delete my post.