Convert a backup configuration file of peplink balance 380 to 305

Product Discussion Peplink Balance
1

Hi,

My Customer has peplink 380 that has been damaged and I want to take its backup and to put it in peplink 305 balance, when I Apply it, I have the Following error:

"
Error: Configuration file not accepted.

This configuration file is generated by a different model of Peplink Balance.
Please visit Peplink | Pepwave - Forum and look up the article for
how to convert a configuration file for another model of Peplink Balance.
"

Is there a way to convert the peplink 380 backup config to peplink 305 config?

2

Hi - The tool only converts “up” the model lineup (because of complexities reducing # of WANs when going down).

We can do a manual conversion for you if you open a ticket and include the serial numbers of both the 380 and 305. Please send the info to [email protected]

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3

Hi Travis. Even though the 380 is higher than the 305 on the lineup, should the not be considered equal for for configuration conversion as they have the same number of WANs?

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4

Sure, I’m just explaining how the tool generally works.

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5

There are only two products in the Balance family that it would happen to - the 305/380 and 210/310 (310 is now the WAN activated 210)
Would it be possible to make the conversion tool drop the highest WAN if downgrading?
I know most people are upgrading but some people might be setting up another smaller site.
Thanks

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