Content filtering DB - unable to fetch update info - HELP


#1

Hi,

When trying to update the content filtering DB… it says unablej to fetch update info see pictures.

Any idea why that is?

Thanks


#2

Suspect the problem is related to the connectivity issue. Please help to open ticket for us to take closer look.

Thanks.


#3

Ok, will do, thanks.


#4

Just to close this thread: the support team fixed it, something went wrong on my device with the firmware.

Fixed. Can download/upload the content filter now.