Hello. I am successfully connecting to my Pepwave MAX-BR1-26BC using WiFi and cellular, no problems.
I have a dishy v2 and have bypassed the starlink router and have unplugged it and am using an ethernet adapter.
When I connect the ethernet directly to my laptop I can surf the web and do a speedtest with reasonable speeds. Speedtest also shows that I’m connected to “SpaceX Starlink”
All good.
However, when I plug the ethernet cable into the peplink router WAN port it will not connect. The green light flashes under the WAN port so I believe it is getting data. The connection status however just sits there with “Connecting…” and will not obtain an IP address when I enable that port.
I’ve let it sit for hours and it won’t obtain an IP address.
I have reset the router to factory defaults and still it won’t obtain an IP address.
I have disabled health checks and it won’t obtain an IP address.
I have set the management interface blank, as well as to 192.168.100.100 (some articles online suggest to do this) and it won’t connect.
VLAN ID setting that is required and has no default value so I’ve randomly selected values but it doesn’t seem to matter, still cannot obtain an IP address.
you can’t unplug the starlink router if using their ethernet adapter, the ethernet adapter works with the starlink router
have you tried factory resetting your peplink and trying to plug in to the wan port before changing any settings?
it should pretty much be plug and play, no settings changes needed. there is a known chipset incompatibility with some model peplinks but i think that mainly impacts speed and you should still be able to connect and get an ip
Thanks Mystery. It’s a Pepwave MAX-BR1-26BC. Yes, I tried factory reset.
Starlink is 100% working and is not the issue here. When I plug the ethernet cable into my laptop it works fine. The problem is when I plug it into the pepwave router.
Thanks for the info on the plug-and-play. I’m thinking I’ll pursue a refund since it should work.
My BAD! I was using the wrong WAN connection. Underneath the ‘disabled’ connections there was a link to show further disabled connections. When I clicked that I found another WAN port, enabled it, and am using that now. Will leave this here in case someone needs it.