Bandwith graph stopped last year


#1

Hi

I do have a peplink balance 310. Graph under System > Daily stopped drawing on 31.10.2016. Rebooting the device didn’t solve the problem. Is there some (on board disk) limit? How can I free up some space?



Thanks for your advice


#2

Please upgrade to the latest firmware if you are using old firmware.

Please provide the screenshot of System Information (Status > Device) of Balance 310.


#3

Upgrade firmware was not possible (license?).




#4

Please ensure this unit was connected to internet and no time sync issue.

If you don’t have the issue above, then this is a known bug and has been fixed in v6.x. Since your hardware was obsolete. I suggest looking for local Peplink partner to do the hardware refreshment.

Thanks.


#5

The device is connected to the internet and the time is accurate.

What do you mean by hardware refreshment? Buying new device? Or does Peplink partner exchange the board?


#6

Please contact the local Peplink partner to buy a new hardware. They should able to give you a great deal.

Thanks.