Balance one with solid status red light

Product Discussion Peplink Balance
1

Frozen out of nowhere, rebooting or reseting makes no difference. Any ideas?

Thanks.

2

Hello jaimetg,

Can you please open a ticket here? Please include any changes that may have been made before the red status light.

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3

Hi Zach, I already did (#784995) but I have no idea about how to view updates or add information to it. Where can I do that?

Thanks.

4

It looks like Zach P sent you an email. Sometimes our emails get filtered out of the inbox, so Iā€™d say check your spam folder for an email from Peplink. The ticket number will be included in the subject.

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