Balance 30 Locking Up


#1

Hello,

I have been having issues with my balance 30 the last month or so, where the router locks up, a few times a week. I then have to do a cold boot in order for the router to begin working again, usually everything goes back to normal, but others times it can lock back up again shortly thereafter. I updated to the latest firmware to see if that rectified the situation, it has definitely cut down how frequently the router stops responding, but the issue still persists. This happens during random moments, there is no specific event, that I can tell that is hindering the router.

Any clues as to what could be taking place?

Thanks in advance for any assistance.

Cheers,

V


#2

Hi,

Please help to upgrade to this firmware. If problem persist, please open ticket for us to invetigate.

Thank you.