Balance 30 firmware 6.1.0 build 2517

I have this issue: When i make a change in the router config (LAN DHCP reservation add a device, click save), I have this error message and the change i’ve made are not apply.

An error occurred while reading CGI reply (no response received)


Appreciate if you can open ticket at for our further checking.

Thank you.


Appreciate if you can turn on Remote Assistant as well. Please find the URL link below:-

Thank you.

I already have a open ticket for other issue, since i have no news since, i’ll wait until the actual ticket is closed before opening a new one. My balance 30 have remote access turn on.

Since I had no news from technical support in 1 week, i had to revert to firmware 5.4.9 on balance 30 because so many issues with 6.1.0.

What was the ticket number?

Also, were you able to make changes to the DHCP Reservation List after reverting back to 5.4.9?

Any update on this issue? I have the same problem, ticket has been open.

Update: i solve the problem myself by turning off Remote Assistant. I very disapointed the way Peplink try to solve my issue.


We suspect the problem is related to memory issue. Please upgrade to v6.1.2s51.