Balance 30 - Cold Firmware Reflash

The SD-CARD mounted on my balance 30 has got many bad sectors. (My device malfunctioning soon after power on was due to this issue)

Is there a manual procedure to reflash a blank SD card and replace the defunct one?

Thanks.

Update:
According to file size of a downloaded firmware, I found that the 4GB SSD could be an auxiliary storage only (config files? swap partitions?).
Anyway I need to recreate that disk to revive my device

Is the device under warranty? You’ll need to log a ticket to see if engineering can help.

Typically this would require the device to be returned.

2 Likes

Thanks a lot. I contacted support and as you pointed out there were no options to provide replacement part or the factory disk-image and I was requested to return and replace the product (which was not an option we could take atm).

Anyhow, I could manage repairing the disk myself and clone it to a fresh sd-card which resolved my issue, and my device is working now :slight_smile:

Thaks a lot.