I have about 50 devices (One Core) connecting to a central device (1350) using PepVPN over the Internet. When the number of connected devices (using PepVPN) reaches 22, no more devices are accepted and all other devices remain in the ‘Creating Tunnel’ Phase.
I have captured PepVPN tunnel setup for the remaining devices and found out that a TLS connection is established over port 32015, some (encrypted) data is exchanged, then the connection is reset by the 1350. The client tries back in about 20 sec but the same happen. The tunnel does not come up, no traffic over UDP is exchanged.
I tried distributing devices on several VPN profiles on the central device, and also using several IP addresses on the WAN interface, but I had the same result.
Can anyone help?
Thanks
PS. The 1350 is connected directly to the ISP, no firewall/IPS is installed between it and the Internet
Balance 1350 supports 800 SpeedFusion tunnels.
Please ensure all Balance routers have the latest firmware version. You may contact your point of purchase if you need further help.
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Solved after updating the firmware! Thanks!
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