Bal 310 Usage Stats Stopped working



It appears that the monthly/daily/hourly graphs for usage stats has stopped working and has no history since the last year.



May i know the firmware version running for your device ? Beside that, may i know the device time is configure correctly ?

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Hi, v5.4.9 build 1564 and time zone is set to EST -


:cold_sweat::cold_sweat::cold_sweat: Very old firmware running for the device.

Please open a support ticket for support team to check. Mostly i believe this is related to old firmware issue.

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I would have thought so this is another post I opened:

If I could be directed as to if there would be any issues or possible fallout upgrading from this version.


I provided feedback there.

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