Addition of BPL-ONE-LC-5WAN feature deletes custom VLAN?

47%20AM Hi everyone,

Yesterday I added the BPL-ONE-LC-5WAN feature to add more than 2 WAN to a BalanceOne Core. Previous to the feature addition, (under Network/Port Settings/VLAN) I was able to select “Custom” which would generate a box and enable me to select only certain VLANs for that port. Now when I select “Custom” it says “Cannot be empty”. Any help would be appreciated.

I don’t see the problem in my lab unit. Please help provide the full screenshot of your settings.

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Hi TK_Liew,
Thank you for your response. Here are the screen shots of the LAN and Port Settings. In the last screen shot, I selected “custom” where previously, I had be able to select only certain VLANS for a specific port. Now selecting “custom” doesn’t reveal the same boxes that I used to be able to select certain VLANS, and clicking “Save” gives the error message in read “cannot be empty”.

This is my screenshot. I am using v7.1.1.

Can you share which firmware version you are using? If it is not the latest, please upgrade it to confirm the problem persists.

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Hi TK,
Thank you for your screenshot. Previous to my upgrade to 5 WAN, these check boxes were available. I reinstalled the firmware. Any other ideas on what may be causing this? Thank you.

That is where i was making mistake. I did not select custom. Will follow the same