I assume the device is not showing as being out of warranty on IC2?
If it’s not showing as online in incontrol2 then you won’t see GPS updates there. If you login to the device locally can you see the map on the webui dashboard? Is that showing a correct position?
Is there much web filtering done at an ISP level (or maybe even at your corporate firewall level) perhaps?
Sounds like IC2 traffic is juts not getting through.
Hello @SamuelNorris,
Not sure why you are getting an Error 404 from an Australian ISP, for us it is working fine (from here in Australia) when accessing the devices remotely via InControl2, these are two screen shots.
You can see the URLs in the images (device serial number changed), though this is from a live system showing that it does work (when using InControl2).
Happy to Help,
Marcus
Yes, you will need to have the GPS antenna attached, however, the antenna will also need to be able to access satellites for the GPS to work. Both of the images below are taken from devices with the GPS antenna installed, one has access to satellites and the other doesn’t. Therefore, antenna positioning is also important for GPS to work properly.
Hello @SamuelNorris,
It took a while though we may have found for you (and other Apple Mac users) a usable replacement link to the original link via this archived URL copy.
I would like to understand what is the logic behind showing GPS Data/Location/Map inside the WebGUI. I have several BR1 and BR1 minis; I can’t seem to figure out when the map shows up and when it doesn’t.
Also, if the GPS antenna for some reason isn’t getting sufficient signal, what will be displayed in InControl and in the WebGUI? Last known location?
@kenichiwa, If the BR1 first boot up and never receive the valid GPS coordinate, the map will not show in the Dashboard. If the BR1 did receive the valid GPS coordinate and it stops receiving the valid GPS coordinate (e.g. GPS antenna is removed), the map in the Dashboard will show the last known location.
How can we start the virtual COM port as a Windows service so it is always available? Right now, if we close the program or switch users, the COM port is no longer receiving data.