Access points losing their communication with the controller


#1

Good day ,

We are using a Peplink Balance 1350 with Firm 6.1.0 build 2863.
For some reason we have a problem with the access points booting up constandly as you see in the attachement and I have no clue why it does this.

The AP’s are actually not going offline because they are still pingable even when they are not online in the AP Controller Information.

Any tips or information regarding this issue that could help us out ?.


#2

Please open a support ticket for further investigation:
http://cs.peplink.com/contact/support/