After updating to firmware 7.1.0 build 3504, one of the WAN ports in my peplink Balance 20 became disabled, no lights or anything. I had been using this firmware for awhile before this occurred. Plugging and unpluging my network cable to it, did not make a difference. The second WAN port worked ok. I had to re-boot the Balance 20 to get this fixed. It’s been working fine since yesterday.
Please open a support ticket and allow support team to check on the device.
https://contact.peplink.com/secure/create-support-ticket.html
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