380 not booting


Hi I am looking for some help I have a 380 and when I try to boot I get four beeps then 2 seconds of silence then 4 beeps what could be wrong



Please provide photo of the LCD panel when it is failed to boot. I believe RMA is needed for your case, assuming the device is under warranty.


Hi the screen does not display anything it’s just blank


I notice you have opened ticket and our technical support engineering is following up with you. Please help to follow up there.