380 not booting


#1

Hi I am looking for some help I have a 380 and when I try to boot I get four beeps then 2 seconds of silence then 4 beeps what could be wrong

Thanks


#2

Please provide photo of the LCD panel when it is failed to boot. I believe RMA is needed for your case, assuming the device is under warranty.


#4

Hi the screen does not display anything it’s just blank


#5

I notice you have opened ticket and our technical support engineering is following up with you. Please help to follow up there.

Thanks.