Introducing Firmware 8.0.1!

Hi Marcus,

Thanks for the link. I created a support ticket. Looking forward to further update.

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@mldowling @sitloongs

I have the same issue like @Jonathan_Pitts (Device keep reboot) i had open ticket earlier with no answer from your side (ticket # 9110151) so i open another one reference for the previous ticket
the new ticket # 9110316 , i would like to have your assistance so i can figure out what the issue

thanks

We have downgraded to 8.0 at this time on anything balance 305 and higher to resolve the issue.

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We are testing a fix, peplink will update this thread when the issue is resolved.

I just updated my Surf Solo to 8.0.1 and am trying to reconnect to the router over wifi.

I’m getting a certificate issue (“captive-portal.peplink.com” certificate name does not match input) when it checks the certificate with GoDaddy.com.

Is this normal? Can I trust that the bad looking certificate is actually good?

Thanks!

Hello @onnimikki,
There is nothing wrong with the certificate or your router. Please have a look at this response to another forum thread by @Michael234 to get more of an understanding.

Happy to Help,
Marcus :slight_smile:

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Thank you ! Much appreciated!

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I have a HA pair of B710 and planing to upgrade to 8.0.1. Does the fix for @Jonathan_Pitts fix his issue? I experienced a random reboot for B380 on 8.0.1 in my development machine at 5.30am in the morning. It was running fine 8.0 without issues.

@tswern

Please open a support ticket for this. Support team will help to verify on the problem. We have fixed the issue that reported and we will release the fix soon.

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Still happening for me on 8.0 and 8.0.1 Interestingly enough, I changed some settings, switched WAN priorities around before the 6-7 day mark, and then the device crashed ~6-7 days after that. So I think changing settings/WAN priorities reset some counter or something but still getting crashes. This time internet was in and out for a few hours and eventually the device reset itself (it usually resets itself quicker dont know why it took so long this time). I could not access the admin page from any device, IC2, etc, except for a split second from the Router Config tool on an android phone which showed the status with dashes “-” i.e. in the uptime field. very frustrating havent had a stable device in quite some time…

@mystery,

Base on the investigation, look like it may not related to 8.0.0 and 8.0.1 firmware and it can be some other things influence on this. I had replied you via support ticket and proposed few isolation test.

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i havent received any replies to the ticket since last week…can you please check that your reply went through? i dont recall anything about isolation testing in our previous back and forth… i don’t know how much more time i can invest in this… device hasn’t functioned properly for a long time now… there must be a way to turn on more verbose logging and capture what is going on???

@mystery

I have sent the reply early today and also i just resent it few minutes ago. Can you please check again ? I will PM you in case the email did not went into your mailbox. This week (Monday & Today) i have replied 3 emails to you. Just weird you did not received the emails ? This is the reason why you feels angry on this. I’m followed up all the emails that you sent .

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@mystery

PMed you as well for the ticket content.

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thanks still no emails but i just logged into the ticket system and do see your replies. sorry about that. i dont know why i am not receiving emails from peplink domain. all other emails coming in as normal. let me review your replies and respond to you in the ticket. thank you.

@mystery

Sorry for the inconvenience caused. Let’s work together to identify the issue. Look like it may not related to the 8.0.1 firmware that we are working hard to investigate the root cause.

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Just finished more testing on the SURF SOHO on 8.0.1 build 1469 and it runs okay but its really hard getting clients to connect. Rolled back to 8.0.0 build 1429 for now and clients connect effortlessly. Have a great day guys!

I have a customer with a 380 on v 8.0.1 experiencing the random system reboots. They appear to be happening very frequently. As often as hourly, and on average at least once every 24 hours. Obviously this is a big concern since it stops all internet traffic, brings down the pepVPNs and communication to the other sites. This only started after upgrading to 8.0.1. Is there a fix on the way soon?

I’ve been having the same email problems for the past few days from the ticketing system.

I have the same problems on a 305, changed to 380 and the same is happening.